Policies
- Families who do not comply with their fee or costume payment obligations will be charged a late fee, and/or excluded from class/performances. External debt collection may occur when fees remain overdue and they will be at the expense of the client. Costume expenses are the responsibility of the parent, and costumes will not be issued to students with unpaid class fees.
- Students who need to drop a class can do so through the parent portal. In order to not be charged for the next month, parents need to make sure the drop occurs prior to the 1st of the month. Anyone needing assistance with dropping a class should email info@madisondancecollective.com with information regarding the need to drop. This email needs to be sent prior to the 1st to avoid being charged monthly tuition. There will be no refunds.
- No classes (including private lessons) or teachers are to be disturbed unless it is an emergency. All parents must wait in the waiting area or outside of the studios until classes have been dismissed.
- If your child is not potty trained, you must remain in the waiting area of the studio during your child's class.
- It is the responsibility of the the parent to ensure their child is picked up and dropped off in a timely manner. In the case of an emergency or unavoidable delay, please contact the studio immediately to inform us of the situation so we can keep your child calm and safe until they can be picked up.
- Any questions or complaints must go through the Executive Director. Personal meetings with the studio director can happily be arranged via email.
- A parent or student showing disrespect or defamation to any parent, staff member, or student will result in a meeting immediately and dismissal may be considered at the discretion of the Executive Director. Physical, mental, emotional or cyber bullying by parents, staff or student will not be tolerated and may result in dismissal from the studio. (See Anti-Bullying Policy)
- Madison Dance Collective takes no responsibility for any stolen or misplaced property on the studio premises and we encourage our families to avoid bringing valuable items into the studio when possible.
- Madison Dance Collective reserves the right to change teachers or timetables when necessary at any time throughout the year.
- Choreography, costuming and studio policies remain the intellectual property of Madison Dance Collective and may not be reproduced or sold by any students, parents or staff without permission of the Executive Director.
- Adults and siblings must remain in the waiting area during class. Parents can observe inside class during designated observation events only.
- It may be necessary for instructors to place hands on the student for proper placement and correction of body alignment, choreography and instructional purposes as well as spotting skills & body assessment.
- Initial Consultation - The Executive Director will meet with the child(ren). The problem will be defined on paper. Goals will be established and the parent will be notified.
- Second Consultation - If the initial plan for helping the child fails; the parent(s) will be required to meet with the Executive Director. Another attempt will be made to identify the problem outlining new approaches to the problem, and discuss the consequences if progress is not made.
- Suspension - When the previous attempts have been followed and no progress has been made towards solving the problem, the child may be suspended from the studio. The studio may immediately suspend a child at any time he/she exhibits a behavior, which is harmful to him/herself or others. A parent may be notified at any time the child exhibits uncontrollable behavior that cannot be modified by the instructor. That parent may be asked to take the child home immediately.
- Dismissal Policy- The studio reserves the right to cancel enrollment of a child for the following reasons:
General Policies
Behavior
Anti-Bullying
- We define bullying as any behavior; physical, emotional, verbal, written (either electronically or in person), that detrimentally targets another dancer. This counts as bullying when it physically or emotionally harms a dancer, targets a dancer for any actual or perceived characteristic, or creates a hostile environment in the dance studio.
- Under reporting of bullying is the biggest hindrance to stopping further harassment. Please let a MDC staff member know of any bullying behaviors as soon as possible.
- Most noteworthy, as per the policy above, we recognize that bullying does not just occur between students. Parents or guardians, who harass another student, parent, or Madison Dance Collective staff member, will have repercussions, which may include suspension or termination of the student. There will be no refunds for such actions.
- At Madison Dance Collective, respect and compassion are two of our core values. All dancers have a right to learn and develop their art in a positive, respectful environment. We realize that every situation reported may require a unique follow-up.
Social Media
- Please remember that your anonymity on social media is never guaranteed and to exercise particular caution when posts, images, or videos identify children in your care.
- Any comments or posts perceived to be obscene, defamatory, threatening, harassing, discriminatory or hateful towards Madison Dance Collective staff, students, or families may subject the poster to disciplinary or legal action.
- Should you wish to engage on social media while identifying as a studio dancer, parent volunteer, or employee, you may only do so with integrity, respect, and adhere to privacy and confidentiality policy. Any content revealing or referring to sensitive studio information is not allowed to be shared online.
- Intellectual property laws (for example, costume design and choreography), must be observed by all studio patrons when posting online. This includes but is not limited to manuals, forms, handbooks, and syllabus, etc.
- While affiliated with our studio, (for example, images of your child inside Madison Dance Collective or wearing Madison Dance Collective clothing) we will not tolerate any posts that are racially, sexually, physically or religiously offensive.
- All matter pertaining directly to the studio - whether it be fees, scheduling, placements or performance opportunities - may not be communicated via social media. We have an open door policy and encourage all communication, complaints and feedback to be communicated to the Executive Director.
- Identifying information of any featured minors - including full names and ages - must be removed when posting on social media.
Madison Dance Collective is committed to anti-bullying. We provide a safe and supportive community that fosters a lifelong love for dance and creative expression. In order to guarantee that all of our dancers are able to best pursue their passion, we implemented a comprehensive anti-bullying policy applicable to our students, dance families, staff, and employees. We will not tolerate bullying in any form; physical, emotional, social or otherwise. Since our goal is to empower people and embrace individuality, one documented bullying event will have repercussions, which may include immediate termination of enrollment for egregious violations.
Madison Dance Collective promotes kindness, leadership, discipline and teamwork. To create an excellent dance environment, students will adhere to the standards set forth in the policies. We expect students to behave properly while in class. They must be respectfull of their teachers and peers at all times. Should a student become disruptive in class, the Teacher/Executive Director has the right to remove him/her from class. The student will be allowed back into class at the Teacher/Executive Director's discretion. We do not tolerate any form of disrespect from any student or parent at Madison Dance Collective. We reserve the right to have individuals removed for being disrespectful, rude, threatening or creating conflict. This policy ensures that ALL student have an equal chance to participate in a highly motivated and positive environment. The opportunity is extended to every member of the class as it begins each day and is only interrupted when the disruptive student themselves chooses not to take advantage of the chance to participate appropriately. We will make every effort to work with the parents of children having difficulties in dance class. We are here to serve and protect all of our dancers; however, children displaying chronic disruptive behavior which has been determined to be upsetting to the physical or emotional well-being of other children, or the teacher, may require the following actions:
- Non-payment or excessive late payment of fees.
- Not observing the rules of the studio.
- Physical and/or verbal abuse of staff or children, by a parent or child (see our Anti-Bullying Policy)
***No refunds will be issued in the instance of dismissal.
To ensure the smooth, safe running of Madison Dance Collective and an enjoyable experience by all, below you will find our code of conduct. As always, we are open to feedback, so if any of the requirements outlined below are unclear or concerning, please give us a call to discuss further. Following a formal meeting, we do reserve the right to dismiss or take disciplinary action on any students or parents who breach our studio's code of conduct. All students and parents are responsible for adhering to our policies. Multiple infractions will result in the student being withdrawn from our program.